Privacy Policy – Information on processing of personal data
This document describes how we process personal data. The privacy
notice is a translation of the German document
("Datenschutzerklärung"). Should there be discrepancies between the
German and English, the German version shall prevail.
Introduction and structure of the
document
We, the company LogSystems Fördertechnik und
Automatisierungs- GmbH & Co. KG (hereinafter named "the
company", "we" or "us"), thank you for visiting our
website and for your interest in our company and our services. Your personal
data will only be processed in accordance with the provisions of German and
European data protection law.
Data protection law obliges us, as the entity
responsible for data processing, to ensure the protection of your personal data
through a variety of measures. One of these obligations is to inform you
transparently about the type, scope, purpose, duration
and legal basis of the data processing (cf. Art. 13 and 14 EU-GDPR). In
the following, we also address you as the person affected by the data
processing with "customer", "user", "you" or
"data subject". In this privacy policy, we inform you about how your
personal data is processed by us.
Our privacy policy has a modular structure. It consists of a general
part for any processing of personal data and processing situations that come
into play and a special part, the content of which relates in each case only to
the processing situation specified there. It is possible that we will use this
online document to also inform you about processing operations that do not
primarily take place on the website. You will find these in the special section
of the document. If you wish to navigate quickly in the document, many browsers
offer a search function via the key combination "CTRL-key+f".
Definitions
Following the example of Art. 4 EU-GDPR, this document is based on
the following definitions:
"Personal data" (Art. 4 No. 1 EU-GDPR)
means any information relating to an identified or identifiable natural person
("data subject"). A person is identifiable if he or she can be
identified, directly or indirectly, in particular by
reference to an identifier such as a name, an identification number, an online
identifier, location data or by means of information relating to his or her
physical, physiological, genetic, mental, economic, cultural or social identity
characteristics. The identifiability can also be given by means of a linkage of
such information or other additional knowledge. The origin, form or embodiment
of the information is irrelevant (photographs, video or audio recordings may
also contain personal data).
"Processing" (Art. 4 No. 2 EU-GDPR)
means any operation which involves the handling of personal data, whether or not by means of automated (i.e. technology-based)
processes. This includes, in particular, collection
(i.e. acquisition), recording, organization, arrangement, storage, adaption or
modification, readout, query, use, disclosure by transmission, dissemination or
otherwise making available, alignment, combination, restriction, deletion or
destruction of personal data, as well as the change of a purpose or intended
use on which a data processing was originally based.
"Controller" (Art. 4 No. 7 EU-GDPR)
means the natural or legal person, public authority, agency
or other body which alone or jointly with others determines the purposes and
means of the processing of personal data.
"Third party" (Art. 4 No. 10 EU-GDPR)
means any natural or legal person, public authority, agency or other body other
than the data subject, the controller, the processor and the persons who are
authorized to process the personal data under the direct responsibility of the
controller or processor."
“Processor" (Art. 4 No. 8 EU-GDPR) is a
natural or legal person, authority, institution or
other body that processes personal data on behalf of the controller, in
particular in accordance with the controller’s instructions (e.g. IT service
provider). In particular, a processor is not a third
party in the sense of data protection law.
"Consent" (Art. 4 No. 11 EU-GDPR) of the data
subject means any freely given, specific, informed and
unambiguous indication of his or her wishes in the form of a statement or other
unambiguous affirmative act by which the data subject signifies his or her
agreement to the processing of personal data relating to him or her.
Name and address of the responsible
entity for processing
Please refer to the imprint details on our website for the entity
responsible for processing your personal data within the meaning of Art. 4
No. 7 EU-DSGVO, as well as contact details and other information about our
company.
Contact data of the data protection
officer
Our data protection team, consisting of data protection coordinators and
our data protection officer, are available at all times
to answer any questions you may have and to act as your contact person on the
subject of data protection at our company.
You can reach the data protection team
– By mail at our address given in the imprint with the
addition "data protection team"
– By e-mail at datenschutz@logsystems.de
Your rights
You can exercise your rights as a data subject regarding your processed
personal data at any time by contacting us using the contact details provided
at the beginning of this document. You facilitate your request if you contact
the data protection team directly.
As the data subject, you have the right:
– in accordance with Art. 15 EU-GDPR to request information about your data
processed by us. In particular, you can request information
about the processing purposes, the category of data, the categories of
recipients to whom your data has been or will be disclosed, the planned storage
period, the existence of a right to rectification, deletion, restriction of
processing or objection, the existence of a right of complaint, the origin of
your data if it was not collected by us, as well as the existence of automated
decision-making, including profiling, and, if applicable, meaningful
information about its details;
– in accordance with Art. 16 EU-GDPR to demand the
correction of incorrect or the completion of your data stored by us without delay;
– in accordance with Art. 17 EU-GDPR to request the deletion of your data
stored by us, unless the processing is necessary for the
exercise of the right to freedom of expression and information, for compliance
with a legal obligation, for reasons of public interest or for the assertion,
exercise or defense of legal claims;
–
in accordance with Art. 18 EU-GDPR, to
request the restriction of the processing of your data, insofar
as the accuracy of the data is disputed by you or the processing is unlawful;
– in accordance with Art. 20 EU-GDPR to receive
your data that you have provided to us in a structured, common and
machine-readable format or to request the transfer to another controller
("data portability");
– in accordance with Art. 21 EU-GDPR to object to the processing
provided that the processing is based on Art. 6 para. 1 lit. e
or lit. f EU-GDPR. This is particularly the case if the processing is not
necessary for fulfilling a contract with you. Unless it is an objection to
direct marketing, when exercising such an objection, we ask you to explain the
reasons why we should not process your data as we have done. In the event of
your justified objection, we will review the situation and either discontinue
or adjust the data processing or show you our compelling legitimate grounds on the basis of which we will continue the processing. For
many services on our websites that process personal data on
the basis of Art. 6 para. 1 lit. f EU-DSGVO, the
objection can be implemented technically via technologies available or to be
installed in the browser, e.g. by blocking JavaScripts or cookies;
– in accordance with Art. 7 para. 3 EU-GDPR,
to revoke your consent
given once (also prior to the application of the EU-GDPR, i.e.
prior to 25.5.2018) – i.e. your voluntary will, made understandable in an
informed manner and unambiguously by a declaration or other unambiguous
confirming act, that you agree to the processing of the personal data in
question for one or more specific purposes – at any time vis-à-vis us, if you
have given such consent. This has the consequence that we may no longer
continue the data processing, which was based on this consent, for the future
and
– in accordance with Art. 77 EU-GDPR to complain to a data
protection supervisory authority about the processing of your personal data in
our company, such as the data protection supervisory authority responsible for
us.
Legal basis of data processing
By law, in principle, any processing of personal data is allowed only if
the data processing falls under one of the following justifications:
Art. 6 para. 1 lit. a
EU-GDPR ("consent"): If the data subject has voluntarily, in an
informed manner and unambiguously indicated by means of a statement or other
unambiguous affirmative act that he or she consents to the processing of
personal data concerning him or her for one or more specific purposes;
Art. 6 para. 1 lit. b EU-GDPR
("Contract"): if the processing is necessary for the fulfillment of a
contract to which the data subject is party or for the performance of
pre-contractual measures taken at the data subject’s request;
Art. 6 para. 1 lit. c EU-GDPR
("legal obligation"): If processing is necessary for compliance with
a legal obligation to which the controller is subject (e.g. a legal obligation
to keep records);
Art. 6 para. 1 lit. d EU-GDPR: When
processing is necessary to protect the vital interests of the data subject or
another natural person;
Art. 6 para. 1 lit. e EU-GDPR: Where
processing is necessary for the performance of a task carried out in the public
interest or in the exercise of official authority vested in the controller or
Art. 6 para. 1 lit. f EU-GDPR
("Legitimate Interests"): If the processing is necessary to protect
the legitimate (in particular legal or economic)
interests of the controller or a third party, unless the conflicting interests
or rights of the data subject override (in particular if the data subject is a
minor). Insofar as the processing of personal data is based on Art. 6
para. 1 lit. f EU-GDPR, the aforementioned purposes
also constitute our legitimate interests.
In the following, we indicate the applicable legal basis for each of the
processing operations we carry out. A processing operation may also be based on
several legal bases.
Data deletion and storage duration
For the processing operations carried out by us, we indicate below in
each case how long the data will be stored by us and when it will be deleted or
blocked. In the case of consent, the data deletion and storage duration
specified in the consent request is decisive. If no explicit storage duration
is specified below, your personal data will be deleted or blocked as soon as
the purpose or legal basis for the storage no longer applies. As a matter of
principle, your data will only be stored in the territory of the Federal
Republic of Germany, in a member state of the European Union (EU) or in another
contracting state of the Agreement on the European Economic Area (EEA).
Possible exceptions to this are outlined in the following sections and
processing procedures. However, storage may take place beyond the specified
time in the event of a (threatened) legal dispute with you or other legal
proceedings or if storage is provided for by statutory provisions to which we
are subject as the responsible party (e.g. § 257 HGB, § 147 AO). If
the storage duration prescribed by the legal regulations expires, the personal
data will be blocked or deleted unless further storage by us is necessary and
there is a legal basis for this.
Data security: website, e-Mail, Fax
We use technical and organizational security measures to protect your
data against accidental or intentional manipulation, partial or complete loss,
destruction or against unauthorized access by third parties (e.g. TLS
encryption for our website), taking into account the
state of the art, implementation costs and the scope, context and purpose of
the processing, as well as the existing risks (including their probability and
impact) for the data subject. Our security measures are continuously improved
in line with technological developments.
For secure data transmission on the Internet, we use
the hybrid encryption protocol Transport Layer Security (TLS), more widely
known by its predecessor name Secure Sockets Layer Software (SSL). This
software encrypts the information that is transmitted by you. All information
relevant to data protection is stored in encrypted form in a protected
database.
We would like to point out that the confidentiality of
e-mail cannot be proven. Although we offer transport encryption (TLS) via our
mail servers, confidentiality may depend on various mail relay servers over
which we have no control: Whether these also use TLS and whether they evaluate
the emails is beyond our control.
When you send us a fax, the transmission takes place
via the Internet Protocol (FoIP). The transmission is technically identical to
sending an e-mail or web page data. We do not know if an IP-based service
encrypts data accordingly the confidentiality of the sent data is not
guaranteed. We do not recommend sending sensitive data by fax.
We will be happy to provide you with further information upon request.
Please get in touch with our data protection team.
Cooperation with contract processors
As with any larger company, we also use external service providers to
handle our business transactions, e.g. for the areas of IT, logistics,
telecommunications, parcel delivery, sending letters or e-mails, analyzing our
databases, advertising measures, processing payments, sales
and marketing. These service providers have access to personal data needed to
perform their tasks. However, they may not use this data for any other purpose.
Processors only act on our instructions and have been contractually obligated
within the meaning of Art. 28 EU-DSGVO to comply with the provisions of
data protection law. Processors are not third parties.
Precondition for the transfer of
personal data to third countries
In the framework of our business relationships, your personal data may
be transferred or disclosed to third party companies. These may also be located
outside the European Economic Area (EEA), i.e. in third countries. Such
processing is carried out exclusively for the fulfillment of contractual and
business obligations and to maintain your business relationship with us. We
will inform you about the respective details of the transfer in the following
at the relevant points.
The European Commission certifies that some third countries have a level
of data protection comparable to the EEA standard by means of so-called
adequacy decisions. However, in other third countries to which personal data
may be transferred, there may not be a consistently high level of data
protection due to a lack of legal provisions. If this is the case, we ensure
that data protection is adequately guaranteed. This is possible through binding
company regulations, standard contractual clauses of the European Commission
for the protection of personal data, certificates or
recognized codes of conduct. Please contact our data protection team if you
would like more information on this.
Automated decision making
We do not intend to use any personal data collected from you for any
automated decision making process (including
profiling).
Obligation to provide personal data
We do not make the conclusion of contracts with us dependent on you
providing us with personal data in advance. As a customer, you are under no
legal or contractual obligation to provide us with your personal data; however,
we may only be able to provide certain services to a limited extent or not at
all if you do not provide the necessary data. If this should exceptionally be
the case within the scope of the products or processing procedures presented
below, you will be informed separately.
Legal obligation to transmit certain
data
We may be subject to a specific legal or statutory obligation to provide
the lawfully processed personal data to third parties, in particular public
bodies (Art. 6 para. 1 lit. c EU-GDPR).
Change of privacy policy
In the context of the further development of data protection law, as
well as technological or organizational changes, this document is regularly
reviewed for the need for adaptation or additions. We reserve the right to
change this privacy policy at any time in compliance with the applicable data
protection regulations with effect for the future. We will publish the changes
here. Current status: 23.02.2024.
Information on the processing of
personal data in special processing operations
The following sections describe processing operations grouped by
different categories of individuals whose data are processed ("data
subjects").
Website visitors
Information about our company and the services we offer can be found in particular at www.logsystems.de
together with the associated subpages (hereinafter collectively referred to as
"websites"). When you visit our websites, personal data will be
processed.
Your data will only be processed for as long as is
necessary to achieve the above-mentioned processing purposes; the legal bases
stated in the context of the processing purposes apply accordingly. Third
parties engaged by us will store your data on their system for as long as is
necessary in connection with the provision of the services for us in accordance
with the respective order.
The following categories of recipients, which are
usually processors, may receive access to your personal data:
Service providers for the operation of our website and
the processing of data stored or transmitted by the systems (e.g. for data
center services, payment processing, IT security). The legal basis for the
transfer is then Art. 6 para. 1 lit. b or lit. f EU-GDPR,
insofar as they are not order processors;
Government agencies/authorities, insofar as this is
necessary to fulfill a legal obligation. The legal basis for the disclosure is
then Art. 6 para. 1 lit. c EU-GDPR;
Persons employed to carry out our business operations
(e.g. auditors, banks, insurance companies, legal advisors, supervisory
authorities, parties involved in company acquisitions or the establishment of
joint ventures). The legal basis for the disclosure is then Art. 6 para. 1
lit. b or lit. f EU-GDPR.
In addition, we will only disclose your personal data to third parties
if you have given your express consent to do so in accordance with Art. 6 para. 1
lit. a EU-DSGVO.
Personal data processed on the
website/log data
During the informative use of the websites, the following categories of
personal data are collected, stored and processed by
us. When you visit our websites, a so-called log data record (so-called server
log files) is stored temporarily and anonymously on our web server. This
consists in particular of:
– the page from which the page was requested
(so-called referrer URL)
– the name and URL of the requested page
– the date and time of the request
– the description of the type, language and version of
the web browser used
– the IP address of the requesting computer
– the amount of data transferred
– the operating system
– the message whether the call was successful (access
status/HTTP status code)
– the GMT time zone difference
The processing of the log data serves statistical
purposes and the improvement of the quality of our website, in particular the
stability and security of the connection (legal basis is Art. 6 para. 1
lit. f EU-GDPR).
It is possible that further information that your operating system, your
browser and/or other of your technologies provide to our web servers, we
process at short notice to provide the websites. The legal basis for this is
also Art. 6 para. 1 lit. f EU-GDPR.
Services to store information on
your terminal or to access information already stored on your terminal
(cookies, plugins, JavaScript …)
On our websites, we use services and technologies to store information
on your terminal device and/or technologies to access information that is
already stored on your terminal device. These technologies can be cookies, for
example. Cookies are text files and/or entries in the browser’s own database,
which assigns the browser you are using by a characteristic string. In the
process, certain information flows between the entity that sets the cookie and
your terminal device.
Cookies and other services may contain data that make
it possible to recognize the device used. In some cases, cookies and other
technologies only contain information about certain settings, which are not
personally identifiable.
You can reject or technically prevent some services,
provided that your browser allows this. However, we would like to point out
that in this case you will not be able to use all functions of our website to
their full extent.
The help function in the menu bar of most web browsers
explains, for example, how to prevent your browser from accepting new cookies,
how to let your browser know when you receive a new cookie, or even how to
delete all received cookies. You can also change your browser so that special
technologies are not executed in your browser (e.g. JavaScript), which require
the services. Insofar as the services on our websites process personal data on the basis of Art. 6 para. 1 lit. f EU-GDPR;
the objection can thus be implemented technically via these browser functions
and technologies.
With regard to their function, services are again distinguished
between:
Technical services: these are mandatory to move around
the website, use basic functions and ensure the security of the website; they
do not collect information about you for marketing purposes, nor do they store
which web pages you have visited;
Performance Service: these collect information about
how you use our website, which pages you visit and, for example, whether errors
occur during website use; they do not collect information that could identify
you – all information collected is anonymous and is used only to improve our
website and to find out what interests our users;
Advertising, Targeting & Sharing services, social
media plugins: These are used to offer website users tailored advertising on
the website or third-party offers and to measure the effectiveness of these
offers. These services may also serve to improve the interactivity of our
website with other services (e.g. social networks).
Common to all services is that they store information
on your terminal device and/or access information that is already stored on
your terminal device.
In contrast to the functional distinction of services,
the legislation distinguishes only between two purposes of services:
1. Services necessary to carry out the transmission of
a message via a public telecommunications network and/or absolutely
necessary for the provider of a telemedia service to be able to provide
a telemedia service expressly requested by the user. Necessity may be based on
technical, legal, economic, operational and/or contractual agreements.
2. Services for all other purposes.
Any use of services that are compellingly required technically, legally,
economically, operationally and/or contractually in order to
provide an expressly requested service may be based on a legal basis other than
consent pursuant to Art. 6 para. 1 lit. a
EU-GDPR.
General services on your website
We currently use the following services described above. Insofar as the
processing is based on a consent pursuant to Art. 6 para. 1 lit. a EU-GDPR, we also state the manner in which consent is
requested.
Google (and Alphabet, if applicable)
services, products and technologies
In this section, we have summarized services offered by Alphabet Inc. (a
listed U.S. holding company) and in particular by
Google, which is part of the holding company.
Service: Google Analytics
This website uses the Google Analytics service, a web analysis service
operated by the company Google Ireland Limited, registration number: 368047,
Gordon House, Barrow Street, Dublin 4, Ireland.
Processing will only take place if you have given your
consent in accordance with Art. 6 para. 1 lit. a EU-DSGVO. Additional information on this possible
processing can be found in the consent query within the consent management
tool.
If consent is given, an analysis of your use of our
websites and online services is made possible. In the process, information
about your use of these websites and online services will be transmitted to and
stored by Google on servers in the United States. Google will use this
information for the purpose of evaluating your use of the website, compiling
reports on website activity for website operators and providing other services
relating to website activity and internet usage. Google may also transfer this
information to third parties where required to do so by law, or where such
third parties process the information on Google’s behalf.
Service: YouTube
We use services from YouTube, YouTube LLC, 901 Cherry Ave, San Bruno, CA
94066, USA (YouTube) on our websites. The provider belongs to the Google LLC
group, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Processing will only take place if you have given your
consent in accordance with Art. 6 para. 1 lit. a EU-DSGVO. Additional information on this possible
processing can be found in the consent query in the consent management tool.
If consent has been given and you visit one of our pages
equipped with a YouTube plugin, a connection to the YouTube servers is
established. In the process, the YouTube server is informed which of our pages
you have visited. If you are logged into your YouTube account, you enable
YouTube to assign your surfing behavior directly to your personal profile.
Service: Google DoubleClick
We use the online marketing tool DoubleClick from
Google on our websites, provider of the service is: Google Ireland Limited,
registration number: 368047, Gordon House, Barrow Street, Dublin 4, Ireland.
Processing will only take place if you have given your consent in accordance
with Art. Art. 6 para. 1
lit. a EU-GDPR.
Additional information on this possible processing can be found in the consent
query in the consent management tool.
Provided consent has been given, DoubleClick sets
cookies in order to serve ads that are relevant to
visitors, to improve campaign performance reports, or to prevent a visitor from
seeing the same ads more than once. Via a cookie ID, Google records which ads
are displayed in which browser and can thus prevent them from being displayed
more than once. In addition, DoubleClick can use cookie IDs to record so-called
conversions that are related to ad requests. This is the case, for example,
when a visitor sees a DoubleClick ad and later calls up the advertiser’s
website with the same browser and buys something there. According to Google,
DoubleClick cookies do not contain any personal information, although we cannot
verify this statement.
Service: Google Web Fonts/ External
Fonts
We use the Google Web Fonts service on our websites, operated by the
company Google Ireland Limited, registration number: 368047, Gordon House,
Barrow Street, Dublin 4, Ireland. Processing only takes place if you have given
your consent in accordance with Art. 6 para. 1 lit. a
EU-DSGVO. Additional information on this possible
processing can be found in the consent query in the Consent Management Tool.
Provided
consent has been given, Google Web Fonts can be used to provide a uniform
display of fonts. When you call up a page, your browser loads the required web
fonts into its browser cache in order to display texts
and fonts correctly. For this purpose, the browser you are using must connect
to Google’s servers. This gives Google knowledge that our website has been
accessed via your IP address.
Service: Google APIs
On our website, program interfaces (APIs) of Google are integrated,
provider of the service is: Google Ireland Limited, registration number:
368047, Gordon House, Barrow Street, Dublin 4, Ireland. Processing will only
take place if you have given your consent in accordance with Art. 6 para. 1 lit. a
EU-GDPR. Additional information on this possible
processing can be found in the consent query in the Consent Management Tool.
Provided
consent has been given, Google APIs can be used to quickly integrate JavaScript
libraries in particular in order to enable or improve
various functionalities of our website. In the process, various data
(especially your IP address) are transmitted to Google.
Service: Google Static/ gstatic
We use the Google Static service on our website. The
provider of the service is Google Ireland Ltd, Gordon House, Barrow Street
Dublin 4, Ireland. gstatic is a service for the delivery of static content
(e.g. images, CSS, JavaScript). The purpose is to improve network speed for
users and reduce bandwidth usage to make browsing more efficient. Processing
only takes place if you have given your consent in accordance with Art. 6 para. 1 lit. a
EU-GDPR. Additional
information about this possible processing can be found in the consent query in
the consent management tool.
The
use of the service may result in data transfer to a third country (USA).
Further information can be found in the privacy information of the provider at
the following URL: https://policies.google.com/privacy.
Service:
Google Ads
We use the Google Ads service on our website. The provider of the
service is Google Ireland Ltd, Gordon House, Barrow Street Dublin 4, Ireland.
Processing only takes place if you have given your consent in accordance with Art. 6 para. 1 lit. a
EU-GDPR. Additional information on this possible
processing can be found in the consent query in the Consent Management Tool.
Provided
consent has been given, Google Ads can be used to play advertisements in the
Google search engine or on third-party websites if the user enters certain
search terms on Google (keyword targeting). Furthermore, targeted
advertisements can be played out on the basis of user
data available at Google (e.g. location data and interests) (target group
targeting). Website operators can evaluate this data quantitatively by
analyzing which search terms led to the display of ads and how many ads
resulted in corresponding clicks.
Applicants
You can apply to us in various ways. Regardless of how you apply to us,
your applicant data will be processed exclusively for the purpose of processing
your application and will be stored for a maximum of six months after the end
of the selection process and then deleted unless you give us your consent to
further processing in a talent pool.
In the context of an application, we process the
following personal data from you:
– All data that you have provided to us in the course of the application process (e.g. in your
application documents or interviews).
– If applicable, supplementary data that we have
permissibly collected in the course of the application
process (e.g. from public sources such as professional networks)
– this may also include special categories of personal
data (e.g. severely disabled status, racial and ethnic origin, religious or
ideological beliefs, or trade union membership), provided
that these have been transmitted to us in one of the two aforementioned
ways.
Legal basis
is decision on the establishment of an employment relationship or after the
establishment of the employment relationship for its implementation according
to § 26 para. 1 BDSG-neu and Art. 6 para. 1 lit. b EU-GDPR.
After the end of the selection process, we retain all data for a further six
months in order to be able to respond legally to such
allegations in the event of possible disputes regarding the application
process. This time-limited retention takes place on the basis
of Art. 6 para. 1 lit. f EU-GDPR.
Service: Application by e-mail
You have the option of applying to us by e-mail. Please send your
application documents to info@logsystems.de. We
would like to point out that we cannot guarantee the confidentiality of your
data when you apply by e-mail. Although we offer transport encryption (TLS) via
our mail server, confidentiality may depend on various mail relay servers over
which we have no control. Whether these also use TLS and whether they evaluate
the e-mails is beyond our knowledge and influence. If you have any concerns in
this regard, please use the postal service for your application.
Service: Application via our contact
form
If you apply via our general contact form, the data is transmitted to us
in encrypted form. We would like to point out that messages received in this
way do not reach the HR department directly, but are
first processed like general mail. The employees responsible for this will then
forward the applications to the HR department. Only at this point is your data
accessible only to the persons responsible for processing your application.
This is not technically feasible in any other way. If you apply via our general
contact form, you thereby agree to this procedure.
Business partners and information
seekers
You have the option of contacting us by telephone, fax
or e-mail. Please also refer to the section "Data security: website,
e-mail, fax"
When you contact us by phone, we collect caller
identification information (caller ID). So, if your phone number is not
suppressed or withheld, we will see the phone number from which you call us.
The phone number, call date and call time are automatically stored by our phone
system and are only used to call you back if you have requested us to do so or
if your call is dropped due to technical problems. This data is deleted after four
weeks at the latest. We do not record calls.
If you contact us by e-mail, this will be stored and
used for the purpose you have communicated to us in the e-mail (e.g. product
order).
The same applies to contact by fax.
If you order products from us or request information
material, we will create a customer account for you. The customer account
contains the following data:
– The name and contact details of the company for
which you are placing the order
– Your first and last name as contact person
– For each order processed through this customer
account we store:
– Date of order and delivery
– ordered products
– current order status
This data is required to process your order and/or inquiry and is only
processed for this purpose (Art. 6 para. 1 lit. b or lit. f
EU-DSGVO). Unless otherwise described, the deletion
periods for this data are based on the statutory retention obligations to which
we are subject.
Reporting
Persons and whistleblowers
We offer communication channels to whistleblowers in order to receive information regarding suspected
violations of legal provisions relevant to us. Personal data may be processed
in the process. The categories of personal data depend on the person providing
the information.
The information provided is processed, among other
things, for the purpose of reviewing and documenting the reports, for internal
investigations (including disclosure to external lawyers, public accountants or
other professionals bound by professional secrecy as well as to persons
responsible in other parts of the group of companies – if applicable) and, if
necessary, for disclosure to government agencies (e.g. police, public
prosecutor’s office or courts).
The storage period is based on the legal requirements,
typically three years after the conclusion of proceedings.
We guarantee confidential processing to all persons
providing information. This is based on the legal requirements of the
Whistleblower Protection Act (HinSchG) in § 8 and § 9. In principle,
we accept anonymous reports, but cannot guarantee the anonymity of the
whistleblower in the context of a procedure.
The legal basis for processing is the fulfilment of
legal obligations (Art. 6 para. 1 lit. c EU-GDPR).
Service: yourIT whistleblowing
system
We use the yourIT whistleblowing system service,
provided by yourIT GmbH, Häselstr. 10, 72336 Balingen, Germany.
The whistleblowing system is operated as part of the
work as a data protection officer and provides the legally required reporting
channels, i.e. reports in text form via an e-mail address set up specifically
for receiving and processing information in accordance with the HinSchG, a
whistleblowing hotline via a telephone switchboard, as well as the option of a
personal meeting (both on site and via video conference) at the request of the
whistleblower. Part of the system is a digital exchange platform that guarantees
confidentiality towards the whistleblower. The service is part of the internal
reporting centre for whistleblowers and is subject to legal requirements.
Transmissions and processing are based on the legal basis of the fulfilment of
legal obligations (Art. 6 para. 1 lit. c EU GDPR) and in particular § 10 HinSchG.
